Meet IEHP and Member Services Call Center standard and policy requirements. Our Care Team (including a physician, nurse, social worker, behavioral health specialist, health educator, member service representative, etc.) Member Service Representative IEHP Jul 2018 ... • Provide Member’s with health plan education regarding Medi-Cal/IEHP benefit coverage and eligibility. services, delays and denials of care, requests for treatment, administration and delivery of medical benefits, continuity of care, staff, facility, or other medical care problems, and concerns regarding Member confidentiality in the Provider network and/or at IEHP made by a Member or the Member’s representative. Reminder: The IEHP Job Fair for 50+ Member Services Representative positions is tomorrow from 5PM-8PM! IEHP offers great benefit pack and offers CalPers for retirement. Major Functions (Duties and Responsibilities) 1. Posted: (6 days ago) Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. Join to Connect IEHP. Providing information on membership fees, policies, processes, benefits, products, and services. IEHP coordinates the benefits between the two programs and pays the providers for the covered benefits accordingly. Member Service Representative Responsibilities: Answering phone calls and written questions, concerns, and complaints regarding membership. Its great that IEHP actually takes 6 weeks to train a member services representative. Reviews from IEHP employees about working as a Call Center Representative at IEHP. Salaries posted anonymously by Inland Empire Health Plan employees. benefits with IEHP. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) IEHP is more than just a great opportunity to work with a caring team. This estimate is based upon 7 Inland Empire Health Plan Member Service Representative salary report(s) provided by employees or estimated based upon statistical methods. 38 iehp jobs available. All positions will be working from our Rancho Cucamonga headquarters. A free inside look at Inland Empire Health Plan salary trends based on 115 salaries wages for 83 jobs at Inland Empire Health Plan. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) Former Employee - Member Service Representative ... Glassdoor has 123 Inland Empire Health Plan reviews submitted anonymously by Inland Empire Health Plan employees. Student Western Governors University. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. The typical Inland Empire Health Plan Member Service Representative salary is $17. Change my Member demographic information (address, phone number, etc.) Member Service Representative salaries - 7 salaries reported: $18 / hr Customer Service Representative salaries - 3 salaries reported: $17 / hr New iehp careers are added daily on SimplyHired.com. All Rights Reserved. Dec 2019 – Present 8 months. You can call an IEHP representative at Member Services (there is a number on the back of your IEHP Member Card) letting them know you would like to see a therapist at Serene Pathways Counseling and would like an authorization for therapeutic services. Member Service Representative IEHP. Great place for opportunity as well. Read employee reviews and ratings on Glassdoor to decide if Inland Empire Health Plan is right for you. There are over 38 iehp careers waiting for you to apply! The low-stress way to find your next iehp job opportunity is on SimplyHired. provides health assessments, proactive care coordination and care This commitment extends to our business associates and delegated entities that support IEHP’s mission to improve the delivery of quality, accessible, and wellness based healthcare services for our community. Under the guidance of the California Department of Health Care Services, the Medi-Cal Dental Program aims to provide Medi-Cal members with access to high-quality dental care. Online. Find contact's direct phone number, email address, work history, and more. A Member Service Representative provides support and service to clients of a membership-based organization, such as a bank or insurance agency. See salaries, compare reviews, easily apply, and get hired. 2. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) IEHP hiring Member Services Representative - Medi-Cal in . Inland Empire Health Plan Careers and Employment | Indeed.com. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) Learn about IEHP culture, salaries, benefits, work-life balance, management, job security, and more. they're promoting some people that look 27 years old to supervisor. Other: _____ PURPOSE & MEMBER RIGHTS: By filling out this appointment, I agree to have my authorized representative to act on my behalf for the IEHP member services selected above. At IEHP, we make a difference. Health Details: Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. Read employee reviews and ratings on Glassdoor to decide if Inland Empire Health Plan is right for you. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Qualifications: Customer service experience in a call center, medical or hospitality setting, type 35 WMP, and excellent punctuality & attendance record. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. Call Center Team Members are advocates whose mission is to collaborate with the people we serve to improve our Members’ health, by maintaining the highest ethical standards and through delivering quality focused, innovative, best-in-class service. Member Service Representative salaries at Inland Empire Health Plan can range from $16 - $19. Nov 2017 – Present 2 years 9 months. Responsible for receiving, responding to, and directing member phone calls, or … Current Employee - Member Service Representative ... Glassdoor has 116 Inland Empire Health Plan reviews submitted anonymously by Inland Empire Health Plan employees. Actively listening to members and identifying their needs. We are also one of the largest employers in the region. Make A Difference! View Lorena Heredia's business profile as Member Services Medicare Representative at Inland Empire Health Plan. Our Compliance Pr… Name Job title Regular pay Overtime pay Other pay Total pay Benefits Total pay & benefits Alaun Shelice King: Coordinator - LTC Inland Empire Health Plan, 2017: $34,705.59: $117.96: $6,469.60: $41,293.15 Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. They respond to requests and complaints, make sales, process orders and provide information on the organization and its services. We are also one of the largest employers in the region. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) › Verified 3 days ago Member Service Representative at IEHP United States 1 connection. © 2020 Inland Empire Health Plan. Member Services Representative is responsible for being a devoted and compassionate advocate for Members when assisting with maximizing their … To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Rancho Cucamonga, California. Inland Empire Health Plan - Local Health Plans of California. It all makes sense towards the end of training and when your out in the call center. They will ask you a few questions, this process can be but a few minutes. The Medi-Cal Program currently offers dental services as one of the program's many benefits. The average Member Services Representative salary in the United States is $34,825 as of October 28, 2020, but the range typically falls between $32,083 and $38,922. Provide Member's with health plan education in regards to and Medi-Cal benefit coverage, including understanding coordination of benefits and eligibility rules. Inland Empire Health Plan (IEHP) is committed to conducting its health plan operations in compliance with ethical standards, contractual obligations under State and Federal programs, laws, and regulations applicable to Medi-Cal and IEHP DualChoice. Health Details: Organized as a Joint Powers Agency, Inland Empire Health Plan (IEHP) is a local, not-for-profit, public health plan.We serve almost 1.25 million residents of Riverside and San Bernardino counties through government-sponsored programs including Medi-Cal (families, adults, seniors and people with disabilities) … With a provider network of more than 4,000 and a team of more than 1,600 employees, IEHP provides quality, accessible healthcare services … Version: 2.2.0.26